After-hours AI phone agent · Restoration & plumbing

A pipe bursts at 2 AM. Who answers your phone?

An AI phone agent that picks up every after-hours call, asks the questions your dispatcher would ask, books the job and texts your on-call tech — before the caller hangs up. Live in 48 hours on your existing number, once we have your details.

2 rings
Usually answers inside two rings
24/7
Nights, weekends, storms
48h
From kickoff to live
The problem

Emergency work goes to whoever picks up first

01

Water damage and burst pipes don't wait for business hours. When the call hits voicemail, most homeowners dial the next company on the list.

02

One missed emergency job can be worth thousands of dollars — and you never find out it was lost.

03

Answering services read a script and take a message. Your tech still has to call back, and the homeowner may already have booked someone else.

04

Your on-call tech gets woken up for calls that aren't real emergencies — or doesn't hear about the ones that are.

How it works

Three changes, none of them on your phone

📞

1. Forward after hours

Your existing number forwards to the agent after hours (or when nobody picks up). Customers dial the same number they always have.

🧠

2. It qualifies the call

It asks what your dispatcher would ask: what happened, is water still running, the address. Real emergencies are flagged immediately, by your rules.

📲

3. It books and alerts

It books the visit and texts the address and details to your on-call tech. You get a summary and the full transcript of every call.

What you get

Built around how your company handles calls

🗣️

Natural conversation

A calm, natural voice trained on your services, service area and pricing rules. It identifies itself as your automated after-hours assistant and says the call is recorded.

🚨

Emergency triage

You decide what counts as an emergency. Those get texted to your on-call tech right away; everything else is booked for the morning.

📅

Books the visit

Books into your calendar or scheduling tool and confirms with the customer by text.

📋

Every call summarized

Name, number, address, what happened and what was promised — in your inbox before you've had coffee.

Example call

What 2 AM actually sounds like

An illustration of a typical water-damage call, built from the script we would configure for your company. Your agent follows your rules, not ours.

Tuesday 02:14 · Inbound · Forwarded after hours · Fictional company
Agent
Thanks for calling Sullivan Restoration — this is our automated after-hours assistant, and this call is recorded. What's going on?
Caller
A pipe burst under my kitchen sink, there's water everywhere.
Agent
Okay — is the water still running right now?
Caller
I think so, I can't find the shutoff.
Agent
If you can safely reach your shutoff valve, go ahead and turn the water off. I'm getting a tech moving now — what's the address?
Caller
412 Bayshore Drive, Tampa.
Agent
Got it. And the best number to reach you on?
Caller
This one.
Agent
Perfect. Our on-call tech has your address and has been notified now. You'll get a call back from them directly.
02:15 — text to on-call tech: EMERGENCY · burst pipe, water active · 412 Bayshore Dr, Tampa · caller (813) ***-**** · 02:14
07:00 — summary and full transcript in your inbox.
Compared to what you have now

Voicemail, answering service, or this

VoicemailAnswering serviceAI phone agent
Answers at 2 AMNo — records a messageYesUsually inside two rings
Knows your services and areaNoReads a short scriptTrained on your full service list and rules
Separates a real emergency from a quote requestNoDepends on the serviceYes — by the rules you set
Books the visitNoMost take a messageYes, into your calendar
Wakes your tech only when it mattersNoNoYes
CostFree — and it costs you jobsPer call or per minute — moves with volume$997 / month flat

Most answering services bill per call or per minute, so the monthly bill moves with your call volume. Pull your last three invoices — that is the number to compare against.

Straight talk

Who this is for — and who it isn't

A good fit if

  • You do emergency or same-day work
  • Calls come in after hours and on weekends
  • You have someone on call who can respond
  • Losing one job hurts more than the monthly fee

Not a fit if

  • Every job is scheduled weeks ahead — voicemail is fine for you
  • Nobody is on call, so there's nothing to route an emergency to
  • You want the agent to quote prices on the phone — it qualifies and books, it doesn't sell
  • You need Spanish-language call handling — English only for now
Pricing

One flat setup fee. One monthly price.

$2,497 setup
+ $997 / month
  • Agent trained on your services, area and emergency rules
  • Works with your existing phone number
  • Texts to your on-call tech + call summaries by email
  • Monthly tuning based on real calls
  • Month-to-month, 30 days' notice to cancel

The posted price is the price. The quote exists to confirm one thing before you pay anything: that we can do it on your phone system and your scheduling tool.

Founding client offer — first 3 companies only
$997 setup, credited against month 4 if you stay past month 3 · $797 / month
30-day guarantee: run it for a full month. If it isn't earning its keep, tell us before day 30 and your first month is refunded. The setup fee covers build time and stays with us.
What I ask in return: after 60 days, an honest conversation about what worked and what didn't — and only if you're happy, permission to name you. Any review I publish will say it came from a discounted founding client.
Get a fixed quote →

48-hour setup guarantee: your agent is answering calls within two business days of the moment you have sent four things — your service list, your service area, your emergency rules, and your on-call number. If we miss that, the setup fee is waived. The clock pauses only while we wait on you to approve the script, or on your carrier to switch forwarding on.

FAQ

Questions owners ask before signing up

Will callers know it's AI?

Yes. It says it is an automated assistant and that the call is recorded, on every call. Recording and disclosure rules vary by state — we configure the wording, and confirming what your state requires is on you. Happy to point you at the rule. For a homeowner with water on the floor, what matters is that someone picks up and a tech is on the way.

Do I need a new phone number?

No. We set up forwarding from your current number — after hours only, or whenever no one answers. You can switch it off any time.

What if the caller wants a real person?

The agent takes their details and immediately texts your on-call tech, marked as urgent. You decide the rules.

How long does setup take?

Two business days from the moment we have four things: your service list, service area, emergency rules and on-call number. You approve the script before it takes a single call — the clock pauses while we wait on that.

What happens if the agent goes down or can't handle a call?

Calls fall back to your voicemail or ring your cell — exactly the way they do today. You have lost nothing. And if the agent stops answering, an alert reaches me automatically; you should not be the one who notices first.

You're in Europe. What about support hours?

Podgorica is six hours ahead of New York. In practice that helps: your 2 AM calls land in my morning. I'm reachable by email or text during US business hours, and overnight the system is watched by alerts rather than by me staring at a screen.

Is there a contract?

No long-term contract. Month-to-month with 30 days' notice.

Who's behind this?

AAA — AI Automation Agency, based in Podgorica, Montenegro. I'm Đorđe Vuković — I build, configure and support every agent myself. I'm taking on my first three US companies right now, which is why the founding pricing exists. You'd be talking to me, not a support queue.

Next step

Get a fixed quote for your company

Tell us how your after-hours calls work today. You'll get a written, fixed price back within one business day — no call required unless you want one.

Thanks — we've got it. You'll hear back from Đorđe within one business day, usually the same day. If it's urgent, email [email protected].
Something went wrong on our end. Please email [email protected] and we'll pick it up from there.

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